The department for Business. Energy & Industrial Strategy and HMRC have launch a campaign urging underpaid workers to complain as figures show that the numbers of workers getting the money they’re owed has doubled.
HMRC identified £15.6 million in pay owed to more than a record 200,000 of the UK’s lowest paid workers from 2017 to 2018. This has increased from £10.9million for more than 98,000 workers last year.
An online complaints service started in January 2017 which has contributed to the 132% increase in the number of complaints received and the money HMRC has been able to recoup for those unfairly underpaid.
The online service is a quick and easy way for anyone with concerns about not being paid the National Minimum Wage to report an employer or former employer anonymously.
Industries most complained about to HMRC included restaurants, bars, hotels and hairdressing.